29 April 2020
We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and we are all looking forward to resuming our normal habits and routines. Unfortunately this will not happen for some time. While many things have changed, one thing has remains the same: our commitment to your dental care and, now more than ever, your safety.
Our practice will open on 4 May 2020: Due to Government restrictions for different levels of lockdown, not all routine treatments will be available. We will do our utmost to manage your oral health to the best level possible during these times.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We will follow the additional Covid-19 infection control procedures in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA), which are all guidelines from America. I have also followed advice from guidelines given by SADA (The South African Dental Association), SASPIO (The South African Society for Periodontics, Implantology and Oral Medicine) of which I am a previous President and current EXCO member). We follow the guidance of these agencies so that we are up-to-date on any new rulings or recommendations which may be issued. We made these changes to help protect you, our other patients and staff
Please keep to the following instructions when visiting our practice:
If YOU or ANY person that you are in contact with falls ill with COVID 19 during the 14 days after your visit to our rooms, could you please contact the surgery URGENTLY so we can update our records.
By making an appointment you verify and acknowledge that you have read this document and accept our terms of management.
We look forward to seeing you and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. We would also value feedback to improve our service to you in these difficult times.
Dr Johann Lochner (Specialist in Oral Medicine and Periodontics)
Dr Alet Lochner (CBCT and advanced Radiology)
Ms Stefanie Engelbrecht (Oral Hygienist)
Ms Esther Labushagne (Oral Hygienist)
Ms Marlize van der Berg (Oral Hygienist)
Ms Lisa Barker (Receptionist)
Ms Sanette Geldenhuys (Administration and Chairside Assistant)
Ms Annelize Mouton (Chairside Assistant)
Ms Madelyne Quinmann (Cleaning and Sterilisation)
Kindly provide us with the following information before arriving for your appointment.